Enterprise Mobile Service Architecture

Hesam Seyed Mousavi, December 24, 2016 By: Longji Tang Source: ServiceTechMag blog.mousavi.fr Abstract: Today, enterprise systems are integrated across wired and wireless networks. Enterprise Mobile Service Computing (EMSC) is a recent development in distributed computing, and Enterprise Mobile Service Architecture (EMSA) is a new enterprise architectural approach for mobile system integration. This chapter introduces the…

Agile Teams in Team Foundation Server

Hesam Seyed Mousavi, September 13, 2015 Source: DotNetCurry blog.mousavi.fr Agility is the ability to twist and turn in minimum time and efforts. A fighter aircraft is Agile. It has to be, since it has to engage in dogfight with enemy fighter aircrafts and should be able to point its weapons towards the target, in minimum…

Components of Advanced CRM System

Hesam Seyed Mousavi, August 30, 2015 Source: CRMSysPro blog.mousavi.fr A successful CRM program provides the platform that helps your organization  continually improve and refine the way it acquires and services customers. The increasing competitiveness of the business world rewards organizations that understand their customers and that can react quickly to seize opportunities and address challenges.…

Why Use the Cloud Now?

Hesam Seyed Mousavi, April 11, 2014 Source: TechMag blog.mousavi.fr   The word cloud, without any doubt, is one of the most ambiguous words out there in the information technology industry today. You ask ten people about how they defi ne the cloud and you will get ten different replies—what constitutes the cloud is rather complex…

Hidden Costs of CRM Software

Hesam Seyed Mousavi, April 6, 2014 Source: CRMSoftware blog.mousavi.fr   You may be surprised to find out what many customer relationship management (CRM) or call center software venders don’t tell you upfront when it comes to the cost of their system. To help you avoid unpleasant surprises or sticker shock, we put together a list…

Why Salesforce Is Winning The Cloud Platform War

Hesam Seyed Mousavi, February 23, 2014 By: Louis Columbus The future of any enterprise software vendor is being decided today in their developer community. Alex William’s insightful thoughts on Salesforce Is A Platform Company. Period. underscores how rapidly Salesforce is maturing as a cloud platform.  And the best measure of that progress can be seen…