Why Use the Cloud Now?

Hesam Seyed Mousavi, April 11, 2014 Source: TechMag blog.mousavi.fr   The word cloud, without any doubt, is one of the most ambiguous words out there in the information technology industry today. You ask ten people about how they defi ne the cloud and you will get ten different replies—what constitutes the cloud is rather complex…

Hidden Costs of CRM Software

Hesam Seyed Mousavi, April 6, 2014 Source: CRMSoftware blog.mousavi.fr   You may be surprised to find out what many customer relationship management (CRM) or call center software venders don’t tell you upfront when it comes to the cost of their system. To help you avoid unpleasant surprises or sticker shock, we put together a list…